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padding-right: 10px !important; padding-left: 10px !important; } .footer-container>.content-area>.clearfix>.widget:last-child>.content>span:first-child { font-size: 15px !important; } #new-storefront-booking-form .redchilli-custom-footer { display: none; } .trip-short-blurb { padding-right: 12px; } /* red chilli custom footer for collection links */ .redchilli-custom-footer { border-top: 1px solid #ffffff; padding-top: 10px; padding-bottom: 10px; } .redchilli-custom-footer>.container>ul { list-style: none; font-size: 10.5px; padding-left: 0; } .redchilli-custom-footer>.container>ul>li { float: left; margin-right: 15px; } .redchilli-custom-footer>.container>ul>li>a { color: #fff; line-height: 20px; font-weight: 400; } /* hide links on the sitemap page */ .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/brahmpuri-down-9km-17158'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/brahmpuri-down-9km-17158']+br { display: none; 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padding-right: 10px !important; padding-left: 10px !important; } .footer-container>.content-area>.clearfix>.widget:last-child>.content>span:first-child { font-size: 15px !important; } #new-storefront-booking-form .redchilli-custom-footer { display: none; } .trip-short-blurb { padding-right: 12px; } /* red chilli custom footer for collection links */ .redchilli-custom-footer { border-top: 1px solid #ffffff; padding-top: 10px; padding-bottom: 10px; } .redchilli-custom-footer>.container>ul { list-style: none; font-size: 10.5px; padding-left: 0; } .redchilli-custom-footer>.container>ul>li { float: left; margin-right: 15px; } .redchilli-custom-footer>.container>ul>li>a { color: #fff; line-height: 20px; font-weight: 400; } /* hide links on the sitemap page */ .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/brahmpuri-down-9km-17158'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/brahmpuri-down-9km-17158']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/car-booking-14712'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/car-booking-14712']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/deotibba-4-days-16240'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/deotibba-4-days-16240']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/land-of-nomads-for-mark-14845'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/land-of-nomads-for-mark-14845']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/source-of-ganga-16629'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/source-of-ganga-16629']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/stok-kangari-custom-steve-15005'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/stok-kangari-custom-steve-15005']+br { display: none; } .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/source-of-ganga-15470'], .page-type-sitemap>.sitemap-content-section .sitemap-links-section a[href='./tours/source-of-ganga-15470']+br { display: none; } #itinerary>div.content>h2 { color: #2b6243; } /* button colour for request for booking */ .departure-list-view .request-for-booking { background-color: #006400; background-image: linear-gradient(to bottom, #006400, #008000); } .departure-list-view .request-for-booking:hover { background-color: #008000; } /* coupon colour change */ .coupon-code-badge-small { background: #d51400 !important; } .coupon-code-badge-small .coupon-code { border: 1px solid #d51400 !important; color: white !important; } .coupon-code-badge-small:after { filter: brightness(50%) sepia(100) saturate(100) hue-rotate(25deg); } .page-type-trip .section-type-banner .coupon-code-badge { width: 100px; background: #d51400 !important; } .page-type-trip .section-type-banner .coupon-code-badge .coupon-code { border: 1px solid #d51400 !important; } .page-type-trip .section-type-banner .coupon-code-badge:after, .page-type-trip .section-type-banner .coupon-code-badge:before { width: 26px !important; background-position: 0 -65px !important; transform: scale(0.75) !important; height: 38px !important; margin-top: -6px !important; filter: brightness(50%) sepia(100) saturate(100) hue-rotate(25deg); } .page-type-trip .section-type-banner .coupon-code-badge:before { transform: scale(-0.75) !important; } .red-chilli-faq>#faq-accordion1 .panel-heading { cursor: pointer; } .red-chilli-faq>#faq-accordion2 .panel-heading { cursor: pointer; } .red-chilli-faq>#faq-accordion1 .glyphicon-plus { display: none; } .red-chilli-faq>#faq-accordion2 .glyphicon-plus { display: none; } #vl-itinerary-booking-form .payment-details-section> :nth-child(2) { display: none !important; } </style> <style> #fcf-form { display: block; } .fcf-body { margin: 0; font-family: -apple-system, Arial, sans-serif; font-size: 1rem; font-weight: 400; line-height: 1.5; color: #212529; text-align: left; background-color: #fff; padding: 30px; padding-bottom: 10px; border: 1px solid #ced4da; border-radius: 0.25rem; max-width: 100%; } .fcf-form-group { margin-bottom: 1rem; } .fcf-input-group { position: relative; display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; -ms-flex-align: stretch; align-items: stretch; width: 100%; } .fcf-form-control { display: block; width: 100%; height: calc(1.5em + 0.75rem + 2px); padding: 0.375rem 0.75rem; font-size: 1rem; font-weight: 400; line-height: 1.5; color: #495057; background-color: #fff; background-clip: padding-box; border: 1px solid #ced4da; outline: none; border-radius: 0.25rem; transition: border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out; } .fcf-form-control:focus { border: 1px solid #313131; } select.fcf-form-control[size], select.fcf-form-control[multiple] { height: auto; } textarea.fcf-form-control { font-family: -apple-system, Arial, sans-serif; height: auto; } label.fcf-label { display: inline-block; margin-bottom: 0.5rem; } .fcf-credit { padding-top: 10px; font-size: 0.9rem; color: #545b62; } .fcf-credit a { color: #545b62; text-decoration: underline; } .fcf-credit a:hover { color: #0056b3; text-decoration: underline; } .fcf-btn { display: inline-block; font-weight: 400; color: #212529; text-align: center; vertical-align: middle; cursor: pointer; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none; background-color: transparent; border: 1px solid transparent; padding: 0.375rem 0.75rem; font-size: 1rem; line-height: 1.5; border-radius: 0.25rem; transition: color 0.15s ease-in-out, background-color 0.15s ease-in-out, border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out; } @media (prefers-reduced-motion: reduce) { .fcf-btn { transition: none; } } .fcf-btn:hover { color: #212529; text-decoration: none; } .fcf-btn:focus, .fcf-btn.focus { outline: 0; box-shadow: 0 0 0 0.2rem rgba(0, 123, 255, 0.25); } .fcf-btn-primary { color: #fff; background-color: #007bff; border-color: #007bff; } .fcf-btn-primary:hover { color: #fff; background-color: #0069d9; border-color: #0062cc; } .fcf-btn-primary:focus, .fcf-btn-primary.focus { color: #fff; background-color: #0069d9; border-color: #0062cc; box-shadow: 0 0 0 0.2rem rgba(38, 143, 255, 0.5); } .fcf-btn-lg, .fcf-btn-group-lg>.fcf-btn { padding: 0.5rem 1rem; font-size: 1.25rem; line-height: 1.5; border-radius: 0.3rem; } .fcf-btn-block { display: block; width: 100%; } .fcf-btn-block+.fcf-btn-block { margin-top: 0.5rem; } input[type="submit"].fcf-btn-block, input[type="reset"].fcf-btn-block, input[type="button"].fcf-btn-block { width: 100%; } .request { z-index: 100; position: fixed; left: 0; bottom: 50%; transform: rotate(90deg); animation: ani 4s ease-in infinite; } @keyframes ani { 0% { bottom: 51%; } 50% { bottom: 49%; } } .mf-social-side-list { position: fixed; top: 30vh; right: 10px; z-index: 100; } .mf-social-side-list ul { list-style: none; display: flex; flex-direction: column; padding: 0; margin: 0 } .mf-social-side-list ul li a { color: #ffffff; border-radius: 50%; width: 35px; height: 35px; line-height: 35px; margin-top: 5px; text-align: center; text-decoration: none; display: inline-block; -webkit-transition: all .3s ease-in-out; -o-transition: all .3s ease-in-out; transition: all .3s ease-in-out; } .mf-social-side-list ul li a:hover { opacity: .9; -webkit-transform: translateY(-3px); transform: translateY(-3px); } .mf-social-side-list ul li a[href*='facebook'] { background: #3b5998; } .mf-social-side-list ul li a[href*='instagram'] { background: radial-gradient(circle at 30% 107%, #fdf497 0%, #fdf497 5%, #fd5949 45%, #d6249f 60%, #285AEB 90%); ; } .mf-social-side-list ul li a[href*='youtube'] { background: #c4302b; } /*.mf-social-side-list ul li a[href*='linkedin'] {*/ /*background: #0077B5;*/ /*}*/ /*.mf-social-side-list ul li a[href*='twitter'] {*/ /*background: #00acee;*/ /*}*/ .ball { position: sticky; top: 65%; right: 2%; transform: translate(-50%, -50%); animation: bounce 2s ease-in-out infinite; } @keyframes bounce { 0% { transform: translateY(0); } 50% { transform: translateY(-55px); } 100% { transform: translateY(0); } } .call-back-1 { position: fixed; bottom: 120px; right: 10px; z-index: 99; animation-name: mover1; -webkit-animation: mover1 1s infinite alternate; animation: mover1 1s infinite alternate; } @-webkit-keyframes mover1 { 0% { transform: translateY(0); } 100% { transform: translateY(-10px); } } @keyframes mover1 { 0% { transform: translateY(0); } 100% { transform: translateY(-10px); } } .call-back-1 img { width: 40px; margin-bottom: 5px; display: block; } .call-back { position: absolute; top: 225px; right: 10px; z-index: 99; animation-name: mover; -webkit-animation: mover 1s infinite alternate; animation: mover 1s infinite alternate; } @-webkit-keyframes mover { 0% { transform: translateY(0); } 100% { transform: translateY(-10px); } } @keyframes mover { 0% { transform: translateY(0); } 100% { transform: translateY(-10px); } } .call-back img { width: 40px; margin-bottom: 15px; } .logo { display: inline-block; overflow: hidden !important; background-color: none !important; } body { font-family: 'Monopoly', sans-serif !important; /*font-weight: bold !important;*/ } </style> <style> @import url('https://fonts.cdnfonts.com/css/simplifica'); body { font-family: 'Simplifica', sans-serif !important; /*font-weight: bold !important;*/ } </style> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-4WD9VVV7L8"> </script> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag('js', new Date()); gtag('config', 'G-4WD9VVV7L8'); </script> </head> <body id="" data-page-type="home" data-page="23159" class="container-fluid assan-container index_handler header_transparent " data-spy="scroll" data-target=".sticky-menu" data-offset="150"> <?php include('header.php'); ?> <style> table { width: 100%; border-collapse: collapse; margin-bottom: 20px; } th, td { border: 1px solid #ddd; padding: 12px; text-align: left; } th { background-color: #f2f2f2; } </style> <div id="body"> <div class="page-type-about-us about-us" data-page-id="23161"> <!-- section is present --> <!-- section has active banner slides --> <!-- show single image with no carousel --> <div class="section-fluid section-type-banner banner-slide banner-present bigger-slide " data-banner-slide-id="4822" data-slide-type="custom"> <div class="content"> <div class="no-focus bg-cover-container owl-lazy " style="opacity: 1; background-image: url(./assets/rafting-uttarakhand.jpg); background-position: left 50% top 50%;"> </div> <div class="black-50-overlay"></div> <div class="content-overlay" style="background-color : ;"> <div class="custom-slide"> <div class="title"> <h1>Frequently Asked Questions </h1> </div> <!-- NOTE: Global Search to be used only on home page with search enabled set in website theme settings --> </div> </div> </div> </div> <div class="content-area"> <div> <ul class="breadcrumb-section"> <ul> </ul> </ul> </div> </div> <div class="container"> <div class="row"> <div class="col-md-12"> <h2>Frequently Asked Questions</h2> <table> <tr> <th>1. How do I make a reservation with WILD QUEST?</th> <td>To make a reservation, simply visit our website or contact our customer service. A non-refundable deposit is required at the time of booking to secure your spot.</td> </tr> <tr> <th>2. What is the cancellation policy?</th> <td>Cancellation policies vary depending on the trip and are outlined in the booking agreement. Refunds, if applicable, are provided according to the specified terms and conditions.</td> </tr> <tr> <th>3. Can I make changes to my itinerary?</th> <td>WILD QUEST reserves the right to alter itineraries due to unforeseen circumstances. Clients will be promptly informed of any changes, and reasonable alternatives will be offered.</td> </tr> <!--<tr>--> <!-- <th>4. Is travel insurance mandatory?</th>--> <!-- <td>While not mandatory, clients are strongly advised to purchase comprehensive travel insurance covering trip cancellations and emergencies. WILD QUEST is not responsible for costs incurred due to inadequate travel insurance.</td>--> <!--</tr>--> <tr> <th>4. How do you address health and fitness concerns?</th> <td><b>People with heart problems/ bypass surgery or epilepsy or with severe asthma or blood pressure are not allowed on a rafting trip</b>Clients are responsible for ensuring they are in good health and possess the required physical fitness for their chosen adventure. Any pre-existing medical conditions must be disclosed at the time of booking.</td> </tr> <tr> <th>5. What is WILD QUEST's code of conduct?</th> <td>Clients are expected to adhere to a respectful and responsible code of conduct. Disruptive behavior compromising safety or enjoyment may result in termination of services without a refund.</td> </tr> <tr> <th>6. How does WILD QUEST handle unforeseen events or emergencies during a trip?</th> <td>WILD QUEST is equipped to handle unforeseen events or emergencies. Our guides are trained to respond to various situations to ensure the safety and well-being of our clients.</td> </tr> <!--<tr>--> <!-- <th>8. What travel documents do I need?</th>--> <!-- <td>Clients are responsible for ensuring they possess all necessary travel documents, such as passports and visas, as required for their destination.</td>--> <!--</tr>--> <tr> <th>7. How does WILD QUEST prioritize safety?</th> <td>Safety is our top priority. Our team undergoes rigorous training, and we adhere to industry standards to ensure the well-being of our clients. We also provide safety guidelines and information before and during the trip.</td> </tr> <tr> <th>8. How is client privacy protected?</th> <td>WILD QUEST respects client privacy and safeguards personal information in accordance with applicable privacy laws. Our Privacy Policy provides details on how we handle and protect your data.</td> </tr> </table> </div> </div> </div> </div> </div> <?php include('footer.php'); ?>